OSINT Blog / Post

August 12, 2024

Telegram's Shadow Scammers: How OSINT Can Counter Retail Fraud Schemes

In shadowy corners of the internet, retail scammers are finding new ways to organize and share their illicit tactics. Messaging apps like Telegram have become hotbeds for these criminal networks, presenting a whole new realm for retailers worldwide to contend with. Today, we explore how scammers operate on these platforms, as well as how open-source intelligence (OSINT) can be a powerful tool in stopping the spread of retail scam tactics.

The Telegram Scammers’ Playground

Telegram's appeal to scammers lies in its privacy features and global accessibility. Users from around the world can freely share strategies, tips, and targets while minimizing what they expose about themselves. The platform's easy sign-up process and self-destructing messages make it an ideal breeding ground for criminal activities.

These groups function like dark web forums, reminiscent of platforms like Dread or other underground online communities, but with added layers of anonymity and secrecy. There, scammers exchange information on everything from credit card fraud to return scams, creating a constantly evolving and highly shareable playbook of retail crime.

The Impact on Retailers

The consequences for businesses are severe and multifaceted:

  1. Rapid strategy proliferation: New scam tactics spread quickly, making it difficult for retailers to deploy countermeasures in time
  2. Hydra effect: When law enforcement infiltrates one group, two more often emerge in its place, thanks to the ease of creating new channels
  3. Identity obfuscation: The anonymity of Telegram makes it challenging to link online personas to real-world identities, complicating investigations and prosecutions

OSINT as a Powerful Countermeasure

Open-source intelligence offers a ray of hope in this ongoing battle. By leveraging publicly available information and advanced analytics, OSINT can:

  1. Analyze group activity: View scammer network activity while maintaining investigative integrity and anonymity
  2. Unveil real identities: Connect online aliases to actual individuals through cross-referencing with public data
  3. Anticipate tactics: By staying aware of these groups, businesses can stay one step ahead of new scam methods

Skopenow: Empowering Telegram Investigations

As retail scammers continue to evolve their tactics and leverage platforms like Telegram, businesses must adapt their defense strategies. OSINT tools like Skopenow are a powerful means to turn the tables on these criminal networks. By harnessing the vast amount of online open-source data, retailers can stay ahead of emerging threats, protect their bottom line, and ensure a better shopping experience for legitimate customers.

The battle against retail fraud is ongoing, but with the right tools and intelligence, businesses can level the playing field. As scammers become more sophisticated, so too must our methods of fraud detection and prevention. OSINT isn't just a tool in this fight—it's becoming an essential part of modern retail security strategy.


Join over 1,500 organizations, including 20% of the Fortune 500, that rely on Skopenow's platform to automatically collect and process relevant publicly available information and make better decisions. Learn more and schedule a personalized demo today at www.skopenow.com/try.

Unlock the Power of Skopenow

See for yourself how Skopenow can modernize your investigations.
To get started, request a demo and an expert will get in touch with you shortly.

Book a Demo