A US-based law firm specializing in personal injury faced inefficiencies in case research due to a slow, manual information-gathering process. The paralegal team struggled to effectively leverage social media content and other online data, leading to gaps in case preparation and missed evidence, ultimately impacting case outcomes.

The firm is now expanding their use of Skopenow beyond background research, incorporating data into their jury focus groups to better understand cases’ strengths and weaknesses. With a newfound ability to gather evidence quickly and accurately, the firm is well-positioned to continue delivering high-quality legal representation to clients.