When researching fraud, claim handlers and SIU investigators can use OSINT to surface key insights that support claims investigations, underwriting, and fraud detection, enabling insurance carriers to limit their exposure. Internet investigation can reveal publicly available information that suggests risk or contradicts claims, such as excessive physical activity, unreported accidents, or undisclosed relationships.

Through public information sources on people and businesses, like consumer records, social media, public records, public cameras, message boards, and more, investigators can investigate policyholders and claimants to find evidence to reduce the impact of fraud and cut the ratio of incurred losses.